Communication Skills

Published: Monday, 01 October 2018

1. Advising

2. Using proper language

3. Instructing

4. Presenting

5. Training

6. Active listening

7. Writing & Editing

8. Demonstrating Professionalism

 

 

1. Advising

What is it?

If someone needs some tips for something you give them an advice. You try to help him/her with his/her problem. You can support someone with an advice. An advice can be given by everyone like a friend, family or even a doctor.

 

Aims?

 

How to get or improve it?

  1. Teaching other students.
  2. Doing voluntary work. 

Tools:

 

Benefits and consequences

People with this skill tend to …

(People with good advising abilities)

People without this skill tend to …

(People with poor advising abilities)

 

Activities

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2. Using proper language

What is it?

It is the skill that gives us the ability to communicate effectively and it makes us look respectable. 

 

Aims?

 

How to get or improve it?

  1. Avoid slang, jargon and profanity.
  2. Structure your speech in your mind.
  3. Be familiar with the vocabulary in the field of studying. 

Tools:

 

Benefits and consequences

People with this skill tend to …

People without this skill tend to …

 

Activities

 

 

3. Instructing

What is it?

When you want someone to do something you give them instructions to achieve/produce something. With instructions you can say what someone has to do and how he or she can do it to reach their goal.

 

Aims?

 

How to get or improve it?

  1. Working as a sports coach.
  2. Babysitter.
  3. Peer group learning. 

Tools:

 

Benefits and consequences

People with this skill tend to …

People without this skill tend to …

 

Activities

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4. Presenting

What is it?

Showing results of an assignment or a research to a group of people. Often supported by posters, handouts or “PowerPoint” presentations.

 

Aims?

Learning this skill has many important reasons, like being able to convince people of your opinion or showing your colleagues and your boss you are confident, have many great skills and are smart even though you are still young. In your everyday life you do not always have the chance to prove yourself the way you can during a very good presentation. Afterward you might get rewarded with more trust and more important assignments.

 

How to get or improve it?

Presenting is learned best through practicing and structuring the process of preparing a presentation. If you find out you have to present an assignment you are working on do not panic, the following steps are going to help you master your Presentation:

  1. Start early: You will be less stressed when you get closer to your deadline, you can work on your assignment longer and you can start practising in time.
  2. Become an expert in the topic: You have to present, this way you will be able to be confident in what you are presenting and can talk freely. 
  3. Do not be scared to ask for help: If you have questions concerning your assignment or your presentation. This will make you feel more relaxed when you are presenting, knowing that you are not unsure of something you are going to say. 
  4. Write presentation cards: Even when presentation cards are not allowed use them to practise. If you have a small black out during the practice or even the presentation they will help you get back to your topic. But only write keyword on them otherwise they might confuse you even more or will tempt you to read out lout what is on them. 
  5. Practice: Start by reading through your cards silently, than loudly until you know what is written on them without looking at them all of the time. Now you can try forming sentences with the keywords, afterwards the speaking part of your presentation is finished. But do not stop practicing until you can present without the presentation cards. If you have achieved that skill present in front of a mirror, your friends or your family. That way you can make sure your body language is good and you are speaking loud enough. If you do not have anyone you can present it to place your phone in the other corner of the room. This way you can make sure you are speaking loud enough. 
  6. Prepare: On the day of your presentation you should make sure you have everything you need and arrive early so you can set everything up the way you need it. 

Tools:

 

Benefits and consequences

People with this skill tend to …

People without this skill tend to …

 

Activities

 

 

5. Training

What is it?

The action of teaching a person a particular skill or type of behaviour.

 

Aims?

Earning knowledge and experience yourself, by teaching others. Changing someone’s attitude and ensuring their personal growth.

 

How to get or improve it?

Teamwork with classmates. Teaching other students things that are important for the school or aspired profession.

  1. Start with small tasks, e.g. explain things to your classmates.
  2. Practising communication skills and practising clear communication.
  3. To be able to analyse daily and common activities and to express them in a step by step explanation.
  4. Doing activities to learn how to attract attention.
  5. With examples of common tasks and its goal to prioritise  and schedule the learning process
  6. Learning feedback techniques.
  7. To work together with use cases of situations with the trainees and how we could cope with this situations.

 

Benefits and consequences

People with this skill tend to …

People without this skill tend to …

 

Activities

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6. Active listening

What is it?

‘Active Listening’ means that you devote your full attention to the person you are talking to and listen to him/her in a concentrated manner, for example by agreeing, asking questions or nodding.

 

Aims?

 

How to get or improve it?

  1. Improvisational theatre (e.g. with classmates or friends).
  2. Film conversations to see where you have been attentive and where you can improve something (video analysis).
  3. Summarize the conversation with friends/family at the end and ask if you have understood it correctly.
  4. Listening comprehension exercises (watch a film, listening exercises e.g. in English, etc.) in school followed by questions.

Tools:

 

Benefits and consequences

People with this skill tend to …

People without this skill tend to …

 

Activities

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7. Writing & Editing

What is it?

Writing: Handwriting, typing, printing, photography or any other form of code or notation recorded in any medium. 

Editing: Selecting and revising written, audio or video material for final production.(or: Arranging, revising and preparing a written, audio or videomaterial for final production, usually by a party (called editor) other than the creator of the material.)

 

Aims?

 

How to get or improve it?

  1. Producing texts, e.g., 
    • Writing articles for school magazines / school homepage.
    • Writing business letters / class tests / exams in language classes.
  2. Creating videos that explain things or that report about events 

Tools:

 

Benefits and consequences

People with this skill tend to …

People without this skill tend to …

 

Activities

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8. Demonstrating Professionalism

What is it?

To demonstrate professionalism means to use proper language, dress appropriately and always show respect and consideration. 

Show/Prove that you have dealt with a topic, have gained detailed knowledge about it and are able to tell others about it in a convincing way. Deal with a given task in an objective way.

 

Aims?

Making a good impression on co-workers, employers and customers. Making people believe that you are a true professional at your job and know what you are doing.

We often hear how important it to behave “professionally” in the workplace. If you want to get ahead, be taken seriously, and have your boss think of you as an asset to the team, doing things in a professional way is vital.

 

How to get or improve it?

  1. Practice job interviews.
  2. Meetings and business phone calls at school.
  3. Practice dialogues with fellow students and learn about what type of language to avoid and what type of language to use in a professional environment. 

Tools:

 

Benefits and consequences

People with this skill tend to …

People without this skill tend to …

 

Activities

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